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cocktail mixologist

03/12/2014
• Well groomed and confident • Full traceable 5 year work and resident history essential for security airport clearance • 5 days on , two days off • Commutable living distance with some shift starts @ 04H30 Intermediate wine knowledge essential Mixologist – skills required: - Strong cocktail knowledge - Outgoing personality - Positive approach to new ideas and trends - Able to approach high profile passengers - Excellent communication skills - Real team player Mixologist – responsibilities: - Set up bar menu - Set up cocktail promotions - Develop the Martini bar - Implement new ideas, trends and drinks - Staff training - H&S maintenance
Pay £9.00
Hours 37/5h
Shifts 4.30am - 23.00pm
Criteria
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Kitchen Porter

25/11/2014
Training Porvided. Our client based at Heathrow Airport and require a kitchen assistant to work in a lounge. We need flexible people that live whithin close proximity to Heathrow Airport.
Pay £7.50 per hour
Hours 37.5 hours per week
Shifts 4.30am - 23.00pm
Criteria
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Chef de Partie

25/11/2014
Operational Accountabilities: • Perform daily shift requirements as per standard operating procedures in all requirements of the buffet and pantry areas • Ensure highest level of product knowledge is maintained and communicated to passengers during buffet service • Provide guidance and assistance to Second Commis chefs • Communicate openly with Chef de Partie • Liaise with other internal departments particular the Food and Beverage Unit. Qualifications ,experience, & skills : • Minimum Qualification: A level or equivalent • Minimum experience – 1-2 years as a first commis chef • High level English communication skills • Fluency in other languages is an advantage Job spec skills: • Technical qualification in food production a definite advantage • Knowledge of 5 star food and beverage product and service • Customer focused • adaptability • Team working • Achievement drive • Attention to the detail • Interpersonal effectiveness z Operational Accountabilities: • Perform daily shift requirements as per standard operating procedures in all requirements of the buffet and pantry areas • Ensure highest level of product knowledge is maintained and communicated to passengers during buffet service • Provide guidance and assistance to Second Commis chefs • Communicate openly with Chef de Partie • Liaise with other internal departments particular the Food and Beverage Unit. Qualifications ,experience, & skills : • Minimum Qualification: A level or equivalent • Minimum experience – 1-2 years as a first commis chef • High level English communication skills • Fluency in other languages is an advantage Job spec skills: • Technical qualification in food production a definite advantage • Knowledge of 5 star food and beverage product and service • Customer focused • adaptability • Team working • Achievement drive • Attention to the detail • Interpersonal effectiveness z
Pay £9.00 per hour
Hours 37,5 hours per week
Shifts 4.30am-23.00pm
Criteria
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Wheelchair Assistant

25/11/2014
Permanent Position, to start ASAP. • We require a Full driving license with a minimum of two years driving experience in the UK. No provisional driving licence accepted • Duties will be to help passengers with reduced mobility to make their way from check-in to their departing flight and meeting arrivals. • Applicants will undergo a criminal record check and must provide us with a full five years work / unemployment / education history. • Candidates must have good understanding of English. • Your duty includes pushing the wheelchairs, helping the passengers in the baggage area and others. • Involves walking long distances, almost 10 miles a day. • Candidates will be representing a major company providing an excellent standard of service to passengers arriving and/or departing from Heathrow Airport.
Pay £6.50 per hour
Hours 37.5hours per week
Shifts mixture of shifts
Criteria
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premium lounge food and beverage agent

25/11/2014
Premium Lounge Food and Beverage Service Agent Reports to: FOH supervisor Department: Premium Lounge/ Location: LHR 1. JOB PURPOSE To deliver exceptional product and service in all areas of the Food and beverage operation Ensure efficient and professional processing of passenger requirements To understand and demonstrate at all times the importance of upholding the highest personal and professional standard and to have positive and passionate attitude towards our customers Job Description 3. ACCOUNTABILITIES: Operational accountabilities: 􀂃 Perform daily shift requirements as per standard operating procedures in all areas of the food and beverage areas 􀂃 Ensure highest level of product knowledge is maintained and communicated to passengers during service 􀂃 Ensure visual appearance of the Food and Beverage areas are of the highest standard by observing and reporting any un serviceability of equipment, furniture or fittings. 􀂃 Cooperate with and respect all staff members in order to contribute to a collaborative team environment Safety and Security accountabilities: 􀂃 Ensure the safety and security of passengers and team fellow staff members is consistently to the highest standard 􀂃 Ensure exceptional standards in hygiene and cleanliness are maintained at all times Administrative accountabilities: 􀂃 Follow standard company and Premium Terminal internal policies and procedures 4. KEY PERFORMANCE INDICATORS (KPI): 􀂃 OTP 􀂃 Achieve High Standards 􀂃 Exceptional standards in hygiene and cleanliness 5. JOB DIMENSIONS: 􀂃 All functions within the responsibility of the food and Beverage unit, providing assistance to other units within the Premium Lounges where applicable and when requested 6. QUALIFICATIONS, EXPERIENCE, & SKILLS: Minimum Qualification: 􀂃 Minimum ‘A’ Level or equivalent Minimum Experience: 􀂃 Minimum 1–2 years experience in a food and beverage service position, experience in a 5 star establishment an advantage. 􀂃 High level English communication skills 􀂃 Fluency in other languages is an advantage Job Specific Skills: 􀂃 Knowledge of 5 star service techniques an advantage 􀂃 Basic computer skills an advantage 1. JOB PURPOSE To deliver exceptional product and service in all areas of the Food and beverage operation Ensure efficient and professional processing of passenger requirements and act as an ambassador for the Qatar Airways premium product. To understand and demonstrate at all times the importance of upholding the highest personal and professional standard and to have positive and passionate attitude towards the Qatar Airways customers and Qatar Airways. 3. ACCOUNTABILITIES: Operational accountabilities: 􀂃 Perform daily shift requirements as per standard operating procedures in all areas of the food and beverage areas 􀂃 Ensure highest level of product knowledge is maintained and communicated to passengers during service 􀂃 Ensure visual appearance of the Food and Beverage areas are of the highest standard by observing and reporting any un serviceability of equipment, furniture or fittings. 􀂃 Cooperate with and respect all staff members in order to contribute to a collaborative team environment Safety and Security accountabilities: 􀂃 Ensure the safety and security of passengers and team fellow staff members is consistently to the highest standard 􀂃 Ensure exceptional standards in hygiene and cleanliness are maintained at all times Administrative accountabilities: 􀂃 Follow standard company and Premium Terminal internal policies and procedures
Pay 9.00per hour
Hours 37.5 hours per week
Shifts 4.30am-22.00pm
Criteria
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Ramp Agent

25/11/2014
This position involves working on the baggage belts and working on the Ramp, involves lifting loading and driving. Is a very physically demanding role; involving heavy lifting. Working on the belt, will entail loading baggage onto carts and scanning the bags as they come down the chutes after being checked in. Your responsibility is to ensure that all bags are loaded correctly and quickly and scanned properly. Working on the Ramp, you will be loading bags onto the ramp and into the hold of the aircraft, roping off the engines, directing traffic, ensuring all doors are secured, attaching stairs, operate other ground machinery as required, and prepare for aircraft arrival and departure. Candidate - Candidates must be physically fit and able to work in a physically demanding environment, as heavy lifting is involved. we will require a full driving licence for this particular role and minimum of 3 years driving in UK. You will be expected to carry out demanding tasks within a fast paced environment, working outdoors in all types of weather conditions.
Pay £7.20 per hour
Hours 18-23 hours per week
Shifts 4.30am- 23.00pm
Criteria
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Aircraft groomer

25/11/2014
The main purposes of the Aircraft Cleaner is to work well within a team, clean and restock the aircraft to the high standards required by our customers. Security check the aircraft to ensure that it is safe and secure. 1.2 Main Duties & Responsibilities of the Role  Vacuuming carpets and wiping down drop tables  Using cleaning agents to clean galleys (kitchen areas)  Removing rubbish from the aircraft and making sure that it is properly disposed of  Cleaning and restocking aircraft toilets  Placing magazine packs in seat pockets and replacing headrest covers  Security checking of the aircraft looking for suspicious packages 1.3 Personal Characteristics/Attributes • You must be able to work quickly, but thoroughly without needing constant prompting to help us cope with our very busy schedule. • You must be reliable, able to carry consumables up and down stairs and to work in confined spaces. • Able to adapt quickly and work in a busy operational environment. • Good written and verbal English language skills
Pay £6.50 per hour
Hours 37.5 per week
Shifts 4.30am - 23.00pm
Criteria
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Premium Lounge Housekeeping Agent

25/11/2014
JOB PURPOSE: Perform a range of housekeeping duties ensuring the highest standard of cleanliness and order is maintained throughout the terminal. Ensure efficient and professional processing of passenger requirements and act as an ambassador for our customer premium product. To understand and demonstrate at all times the importance of upholding the highest personal and professional standard and to have positive and passionate attitude towards our customer JOB DIMENSIONS: All functions within the responsibility of the Housekeeping unit, providing assistance to other units within the Premium Lounges where applicable and when requested. PRINCIPAL ACCOUNTABILITES: Operational accountabilities  Perform daily shift requirements as per standard operating procedures in the areas of first and business class washrooms, first class bedrooms, laundry requirements, lounge presentation  Liaise with contracted cleaning staff  Provide assistance and coverage to other units when requested  Ensure visual appearance of the terminal is of the highest standard by observing and reporting any unservicabilities of equipment, furniture or fittings.  Cooperate with and respect all staff members in order to contribute to a collaborative team environment Safety and Security accountabilities  Ensure the safety and security of passengers and team fellow staff members is consistently to the highest standard  Ensure exceptional standards in hygiene and cleanliness are maintained at all times Administrative accountabilities  Follow standard company and Premium Terminal internal policies and procedures ESSENTIAL CAPABILITIES: (Educational Qualifications/Experience/Skills/Expertise) Educational Qualifications/Experience:  Minimum 1-2 years experience in a housekeeping position preferably in the Hospitality/Airline industry.  Basic English communication skills  Fluency in other languages is an advantage Skills/Expertise:  Housekeeping technical skills  Sound time management skills Behavioral Competencies:  Customer Focused  Adaptability  Teamworking  Achievement drive  Attention to detail  Interpersonal effectiveness  Integrity  Technical expertise
Pay £7.50
Hours 37.5hours per
Shifts 4.30am - 23.00pm
Criteria
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Team Leader – Aircraft Appearance

30/09/2013
1.2 Overall Purpose of the Role To ensure that the Aircraft security and cleaning process is carried out effectively with the emphasis of the health and safety of our workforce and the highest standard of security and cleanliness to ensure the customers quality standards for security, cleaning and provisioning are achieved and the requirements of the SLA are met. The Team Leader is an ambassador for our company showing pride in the work completed. 1.3 Main Duties & Responsibilities of the Role 1.3.a On arrival liaise with Movement Control to obtain daily work load complete relevant paperwork, and ensure scanned at the end of shift and stored in relevant file. 1.3.b Ensure Radio / PDA is charged and ready for use so clear communication / instruction can be had with Duty Ops Controllers. 1.3.c Receive operational briefing from shift manager and cascade to team through team briefing ensuring everyone knows the key focus cleaning areas for that week. 1.3.d Ensure team is wearing uniform and PPE in accordance with company procedures. 1.3.e Confirm that the OUR COMPANY daily vehicle defect sheet is completed accurately, that the vehicle cleanliness meets company standards and all documentation is returned to Movement Control prior to leaving for aircraft. 1.3.f To ensure that daily cleaning kit is collected from stores ensuring enough stock to ensure wastage is kept to a minimum. Stock to be signed out of the stores area at commencement of shift and then signed back in at end of shift. 1.3.g Comply with all HAL Airside Road Byelaws whilst driving and positioning vehicle at aircraft. 1.3.h Using radios / PDA update Movement Control of arrival time at aircraft, reasons for any delay incurred with commencement of secure clean or cleaning time reduced, and again on dis-embarkation of aircraft following completion of secure clean. Liaise with Security contractor and compare all times recorded. 1.3.i Oversee, plan and allocate the team throughout the aircraft making sure all areas are covered; making sure onboard time is recorded. This allocation of roles must be clearly recorded on the Security check sheet. Ensure all documentation is correctly completed secure clean is complete and correct sign off is received. 1.3.j Allocate and rotate work fairly. Monitor team to ensure all team members are working to agreed standards, are comprehensively and effectively searching all required areas, and are using correct equipment in designated areas to meet the requirements of the SLA. 1.3.k Work to the customer standards being mindful of any new updates and changes to the service. 1.3.l Identify areas where performance standards have not been met and address with team member concerned. 1.3.m Attention to Detail - Complete Final Walk Through with Team to rectify any missed areas to ensure cleaning standards are met and to prevent call backs. 1.3.n Any stock items which can be re-used are to be collected separately and stored in recyclable bags in readiness for return to Stores. 1.3.o All rubbish to be removed from aircraft ensuring H&S procedures are followed and rubbish disposed of correctly in the appropriate place. 1.3.p Ensure On Time Performance is met in accordance with boarding on/off times. 1.3.q Hand over all security paperwork to appropriate person for aircraft sign off. 1.3.r At end of shift all equipment to be returned to stores, vehicle cleanliness check and all relevant paperwork returned to Movement Control. Any issues to be raised with the relevant parties. 1.3.s Learn, understand and be able to cover any area of the aircraft should the team be short 1.3.t Assist with the Induction, Support & Training of new cleaners. 1.3.u Undertake any training required to support the role 1.3.v To be flexible and prepared to undertake any reasonable request which will benefit OCS 1.3W Conduct any Job Chats and feedback on performance matters that are necessary with the team 1.3.x Assist with return to work interviews 1.3 y Assist with delay investigations and produce report for next level management 1.4 Health & Safety Duties 1.4.a Communicate regularly with staff through formal and informal channels on safety matters to ensure that there is a free flow of ideas and that morale remains high. 1.4.b Ensure that the OUR COMPANY safety image is reflected positively through your actions and those of your subordinates. 1.4.c To direct activities of all subordinates, ensuring that they are properly trained to competently carry out their duties and responsibilities as well as ensuring that they acknowledge and accept a personal responsibility for safety. 1.4.d Take responsibility for ensuring that any safety issues are communicated to employees (subordinates) prior to the commencement of the work activity. 1.4.e Take responsibility for ensuring that equipment is maintained and fit for purpose. 1.4.f Ensure that work activities are properly managed and supervised. 1.4.g Manage the safety performance of subordinates and report any breaches in accordance with Company Procedure. 1.5 Scope of the Role 1.5.a Geographic area of responsibility: LHR Aircraft Appearance 1.5.b Turnover: N/A 1.5.c Total number of employees: As per allocated Team 1.5.d Expenditure authorisation level: N/A 1.6 Critical Performance Measures (CPMs) / Objectives 1.6.a 100 % data is recorded via PDA /paperwork is accurately completed 1.6.b Achieve client quality requirements are meet 1.6.c Ensure Stock levels are maintained and monitored with minimum wastage. 1.6.d Achieve appropriate productivity 1.6.e Zero DFT / Secure incidents incurred Actively report near misses and accidents 1.6.f Team wearing / using appropriate PPE 1.6.g Carry out daily team briefings and advise staff on relevant matters 2.1 Educational Level Successful completion of OUR COMPANY National NVQ level 2 Team Leading or equal Qualification is mandatory Ability to communicate effectively ,verbally and in written English 2.2 Professional Qualifications UK Driving licence 2.3 Experience Health & Safety knowledge Knowledge of Company products and services Man management / supervisory skills
Pay negotiable
Hours 37.5hours per
Shifts 4.30am - 23.00pm
Criteria
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Passenger Service Agent

23/08/2013
Details: Must have 5 years checkable employment/unemployment and educational history,for security reasons. Additional Information: This is an opportunity to be part of an operation that is dedicated to our values: Flexible, Precise and Dedicated. This is a small team and all of the roles will include varied duties and staff will be expected to be flexible and work as a team to deliver the best results as Passenger Service Agents Duties: -Providing a consistently high standard of customer service both face to face and on the telephone. -Ensure prompt and efficient service on check-in, thus reducing queue times. -Checking passengers in for their flights, issuing boarding passes, checking baggage into the aircraft hold, ensuring hand luggage does not exceed the airlines regulations. - Boarding the flights, ensuring an on time operation. -Meeting flights on arrival, greeting passengers. -Handling all passengers with special needs. Applicant MUST reside within close proximity to Heathrow Airport. Essential skills and qualifications: Competency in using a pc in order to check and board passengers. You will need to be flexible and offer great customer service. Ability to work under pressure. Excellent communication skills. Team player. Ability to co-ordinate multiple tasks. Previous Customer Service experience You must also be prepared to work shifts (a mix of early and late), and on weekends and bank holidays. Early shifts may start at 4am and late shifts finish at 11pm.
Pay £7.20 per hour
Hours 18hours-25hours per week
Shifts 4.30am-13.00pm, 17.00pm-22.00pm13.00pm-22.00pm
Criteria
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