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Kitchen Porter

19/08/2016
Role Responsibility As a Kitchen Porter your responsibilities will be : To ensure that the Company's and statutory regulations regarding hygiene, safety, and cleanliness are complied with and all tasks undertaken according to Safeguard regulations. To clean allocated pieces of heavy catering equipment using instructions and cleaning materials. To dispose of waste materials from catering areas to designated collection points. To operate industrial dishwashers in all catering areas. To transport provisions, equipment and other catering related items as required. To maintain clean working environment at all times, with special regard to hygiene. To ensure that all food is prepared in the environment with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy or wheat allergies. To undertake occasional duties outside the normal routine but within the scope of the position and the department’s activities To assist at any special functions, some of which may occur outside working hours To report any complaint or compliment and take action if at all possible. To report any incident of accident, fire, theft, loss, damage and take action as may be appropriate or possible. To attend meetings and courses, as required. The Ideal Candidate The successful candidate for this role will have: Previous experience working in a kitchen Exceptional customer service skills A flexible “can do” attitude Excellent verbal and written communication skills The ability to multi-task within a fast paced environment Good understanding of customer care
Pay £7.20 per hour
Hours 37.5 hours per week
Shifts 4.30am - 23.00pm
Criteria
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Spa Technicians

19/08/2016
Spa Technician - Employment type: Full Time therapist and Part Time Therapists Start: Immediately We are looking for talented and passionate Spa technicians to join our team at London Luton Airport, Heathrow Terminal 5 and Heathrow Terminal 3 coming soon. As a Spa technician for our Spa you will be responsible for greeting guests as well as meeting their needs in regards to treatments on offer and recommendation of maintenance programs and products to be used at home. Entry Requirement: We are looking for highly motivated individuals to be able to work efficiently in a fast paced environment within the airport as well as delivering exceptional people skills and to be an excellent and confident communicator. Knowledge, Skills and Experience: •Must possess at least 2-3 years practical experience •Have 2-3 years sales experience •Must hold a beauty therapy qualification NVQ Level 3 or equivalent in beauty therapy, inclusive of manicures, pedicures, facials and massage. •Knowledge of the Bliss brand, although not essential •Good knowledge of English language both written and spoken and a second language would be desirable •Flexible work ethic with a proactive approach •Able to work shifts and weekends •A high standard of personal presentation •Confident, professional and welcoming personality •excellent attention to detail and a can-do attitude •Valid UK work permit is required
Pay £9.00
Hours 4.30am-23.00pm
Shifts 4 days on 2 days off
Criteria
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Aircraft groomer/security agent

08/08/2016
The main purposes of the Aircraft Cleaner is to work well within a team, clean/check and restock the aircraft to the high standards required by our customers. Security check the aircraft to ensure that it is safe and secure. 1.2 Main Duties & Responsibilities of the Role  Vacuuming carpets and wiping down drop tables  Using cleaning agents to clean galleys (kitchen areas)  Removing rubbish from the aircraft and making sure that it is properly disposed of  Cleaning and restocking aircraft toilets  Placing magazine packs in seat pockets and replacing headrest covers  Security checking of the aircraft looking for suspicious packages 1.3 Personal Characteristics/Attributes • You must be able to work quickly, but thoroughly without needing constant prompting to help us cope with our very busy schedule. • You must be reliable, able to carry consumables up and down stairs and to work in confined spaces. • Able to adapt quickly and work in a busy operational environment. • Good written and verbal English language skills Due to security checks and airside clearance, applicants must have resided in the UK for at least 36 months in the last 5 years to be considered for this position
Pay £7.20 per hour
Hours 37.5 per week
Shifts 4.30am - 23.00pm
Criteria
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carpenters

08/08/2016
CSCS card, IPAF, NVQ and Commercial and Retail and experience of installing internal and external carpentry works
Pay £14.00 per hour
Hours 40 h per week
Shifts
Criteria
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General Construction Labouring

05/08/2016
General construction labouring work. CSCS card is required for this particular role. Shift: night shift Monday to Friday from 20:00 until 05:00.
Pay £7.50 per hour
Hours
Shifts night shift
Criteria
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Customer Service Agent - Cabin Crew

05/08/2016
Job Title : Customer Service Agent - Cabin Crew Location : Bermondsey, London Reporting to : Retail Sales and Customer Service Manager Salary: £6.70/ hour Main Purpose •To ensure high standards are achieved in the safety and sales onboard the vessel as well as the customer service experience of the passengers. •Provides our visitors with the best service possible in terms of bar sales, customer relations and providing information about our services. Principal Responsibilities •To follow company Health and Safety procedures and ensure that the Health and Safety of all our passengers is protected at all times and inform your Captain of any incident or near miss •To provide information for the passengers in a professional, polite and helpful manner •To ensure that the highest level of customer care is shown at all times to ensure a clean, comfortable and safe environment for all our passengers •Increase the company’s revenue by providing a high level of customer service, information and advice on products, sell and up sell the onboard stock accurately •To acknowledge and promote the Company culture •To be familiar with all the services within the Company and our trade customers for day to day running •To ensure that the bar area and vessel is kept clean and tidy at all times •To ensure the bar remains fully stocked at all times by replenishing the bar accordingly •To sell, accurately record and account for stock onboard the vessels of the company •To account for all sales (cash and credit card) accurately and in accordance with Company policy and procedures •To welcome all passengers onboard the vessel and anticipate their needs •To assist the crew with passenger boarding and counting •To achieve all Sales targets set by the Company •To promote products/services as requested by the Company •To act as support crew to the bridge crew in routine and emergency situations including Recovery of Man Over Board, crowd control, evacuation, fire fighting, rendering, first aid and any other instruction issued by the Captain or the Mate •To ensure that all information of a confidential nature gained in the course of duty is not divulged to third parties •To maintain communication between bridge crew as instructed by your Captain and company procedure •Follows the Captain’s orders in performing crew duties in emergencies and in maintaining the safety of the Vessel •To ensure that the bar areas are opened and closed as required and that at all times it is ready to trade •To ensure that you have the necessary materials to be able to complete duties to the highest standard •To ensure that audio guided commentaries are present on the vessels •To dispose of waste products in efficient manner as instructed by Line Manager •To ensure the security of all Company property at all times •To undertake training as required by the management •To use the Haven system efficiently and accurately, in accordance with company’s policy and procedures •To check all tickets to ensure passengers have a valid ticket to travel to/from their destination •To follow the correct absence reporting procedures at all times to your line manager •To arrive at work on time agreed by the management team and to finish at the allocated duty time or appropriate time given by the manager Person Profile Educational Level/Qualifications •Educated to GCSE level or equivalent Experience/Knowledge Required: •Worked in a bar/restaurant •Customer facing role Desirable: •Retail background •Worked in a sales environment •At least 12 months work experience •Hospitality experience •Knowledge of the Travel & Tourism industry Personal Skills Required: •Perform great customer service •Act with integrity at all times •Approach everything with integrity with what you do •Deliver excellence through profit, customer satisfaction and living o values •Work with empathy •Able to work to high standards of accuracy •To exhibit a professional attitude at all times •Smart/Well presented •Polite •Excellent communication skills and highly organised •Sales driven •Customer focused •Calm and able to work well under pressure •Excellent numeracy and literacy skills •Reliable •Is able to work to direction •To be flexible in carrying out your duties at any of the company’s locations, offices or departments and fulfill other tasks that fall within your post as required •Demonstrates a "Right First Time" attitude Desirable: •Company focused •Self motivated •Willingness to learn and progress •Able to work to own initiative •Problem solver •Can speak a 2nd language •Good mentoring skills
Pay £7.20 per hour
Hours 0 h contract
Shifts
Criteria
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Food & beverage agent Heathrow Airport

04/08/2016
Premium Lounge Food and Beverage Service Agent Reports to: FOH supervisor Department: Premium Lounge/ Location: LHR 1. JOB PURPOSE To deliver exceptional product and service in all areas of the Food and beverage operation Ensure efficient and professional processing of passenger requirements To understand and demonstrate at all times the importance of upholding the highest personal and professional standard and to have positive and passionate attitude towards our customers Job Description: � Perform daily shift requirements as per standard operating procedures in all areas of the food and beverage areas � Ensure highest level of product knowledge is maintained and communicated to passengers during service � Ensure visual appearance of the Food and Beverage areas are of the highest standard by observing and reporting any serviceability of equipment, furniture or fittings. � Cooperate with and respect all staff members in order to contribute to a collaborative team environment Safety and Security account abilities: � Ensure the safety and security of passengers and team fellow staff members is consistently to the highest standard � Ensure exceptional standards in hygiene and cleanliness are maintained at all times Administrative account abilities: � Follow standard company and Premium Terminal internal policies and procedures KEY PERFORMANCE INDICATORS � Achieve High Standards � Exceptional standards in hygiene and cleanliness . JOB DIMENSIONS: � All functions within the responsibility of the food and Beverage unit, providing assistance to other units within the Premium Lounges where applicable and when requested 6.QUALIFICATIONS, EXPERIENCE, & SKILLS: . � High level English communication skills � Fluency in other languages is an advantage Job Specific Skills: � Knowledge of 5 star service techniques an advantage � Basic computer skills an advantage .
Pay 8.50
Hours 37.5 hours per week
Shifts 4.30am-22.00pm
Criteria
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Premium Lounge Housekeeping Agent

04/08/2016
JOB PURPOSE: Perform a range of housekeeping duties ensuring the highest standard of cleanliness and order is maintained throughout the terminal. Ensure efficient and professional processing of passenger requirements and act as an ambassador for our customer premium product. To understand and demonstrate at all times the importance of upholding the highest personal and professional standard and to have positive and passionate attitude towards our customer JOB DIMENSIONS: All functions within the responsibility of the Housekeeping unit, providing assistance to other units within the Premium Lounges where applicable and when requested. PRINCIPAL ACCOUNTABILITES: Operational accountabilities  Perform daily shift requirements as per standard operating procedures in the areas of first and business class washrooms, first class bedrooms, laundry requirements, lounge presentation  Liaise with contracted cleaning staff  Provide assistance and coverage to other units when requested  Ensure visual appearance of the terminal is of the highest standard by observing and reporting any unservicabilities of equipment, furniture or fittings.  Cooperate with and respect all staff members in order to contribute to a collaborative team environment Safety and Security accountabilities  Ensure the safety and security of passengers and team fellow staff members is consistently to the highest standard  Ensure exceptional standards in hygiene and cleanliness are maintained at all times Administrative accountabilities  Follow standard company and Premium Terminal internal policies and procedures ESSENTIAL CAPABILITIES: (Educational Qualifications/Experience/Skills/Expertise) Educational Qualifications/Experience:  Minimum 1-2 years experience in a housekeeping position preferably in the Hospitality/Airline industry.  Basic English communication skills  Fluency in other languages is an advantage Skills/Expertise:  Housekeeping technical skills  Sound time management skills Behavioral Competencies:  Customer Focused  Adaptability  Teamworking  Achievement drive  Attention to detail  Interpersonal effectiveness  Integrity  Technical expertise
Pay £7.50
Hours 37.5hours per
Shifts 4.30am - 23.00pm
Criteria
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Administrator

02/08/2016
This is a great job for those who like to dabble in a variety of tasks and can multi-task with ease. As an office administrator you’ll be expected to turn your hand to jobs such as: Sorting out the post Answering the phones Ordering office stationery supplies Greeting clients Typing Filing Managing diaries
Pay £8.50 per hour
Hours 0 h contract
Shifts
Criteria Administration
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Chef de Partie

28/07/2016
Overall Objectives: To assist the Head Chef in the kitchen operation and ensure the company’s reputation for food quality is maintained at all times. Specific Responsibilities: • To plan, prepare and cook menu items as directed by your Manager. • To assist with stock taking when required. • To carry out the smooth and efficient running of your section as appropriate. Client Service: • To ensure that guests are given a prompt and efficient service and expectations are consistently exceeded. • To be guest focused at all times, approachable and quick to exceed expectations in fulfilling guests’ needs. People: • To be a team player, assisting other team members when necessary. • To treat members of the team at location as you would expect to be treated. • To demonstrate and instruct kitchen assistants / kitchen porters in food preparation and cooking skills as directed by the Sous / Head Chef Financial Management: • To compile all food orders for sections under your supervision, ensuring food standards and cost are agreed with the Head Chef; to ensure stock, deliveries and wastage are all checked and recorded in line with company and food standards. • To gain an understanding of food costing, sales mix and menu planning. Health & Safety, Food Safety, the Environment: • To adhere to the company’s Hygiene, Health and Safety policies. • To rigorously follow the company cleaning schedules. • To ensure that food storage areas are maintained in accordance with the company’s Hygiene, Healthy and Safety policies and procedures. Additional Responsibilities: • To take responsibility for contributing towards your own development with the guidance of the Sous / Head Chef and attend training courses as identified. • To show commitment to company values in all aspects of your role. • To act as a positive ambassador for the business. • To attend to any reasonable request made by the client Management. • To attend training sessions when required.
Pay £9.08 per hour
Hours 37.5 h per week
Shifts 4.30am-23.00pm
Criteria Hospitality
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