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Cleaning Supervisor

25/06/2016
Specific Responsibilities: • To make a continuous assessment of the performance of all staff under your supervision in order to establish training needs and development potential • To ensure that training is carried out in the lounge to meet identified needs and requirements of the Company training policy. • To ensure that all staff are aware of their duties and the standards required • To assist in ensuring that all staff are aware of their Health and Safety responsibility and receive the appropriate training • To attend training sessions and meetings when required • To take responsibility for the smooth and efficient running of the building section/s as appropriate • To motivate and lead by example Client Service: • To ensure that guests are given a prompt and efficient service and expectations are consistently exceeded. • To regularly monitor guest feedback and produce a suitable action plan based on the results. • To be guest focused at all times, by being visible during service periods, approachable, and exceeding expectations in delivering guest needs. • To ensure all areas are clean and presentable in line with company standards and SOP’s People Management • To assess employee performance, recognize potential and meet training needs as appropriate. • To ensure training is carried out in line with the company training policy to meet the needs and requirements of the individual and our client • To ensure that all employees are knowledgeable and motivated in their roles and the business through effective induction, and on the job training. • To carry out and assist the Cleaning Manager in disciplinary procedures following company guidelines and standards. • To ensure that all company procedures and work instructions are fully understood and practiced by all employees • To support the Cleaning Manager in the development of the team by empowering them, supporting them, encouraging them and maintaining an “open door” policy. • To motivate and lead by example • To monitor the development and progress of key staff at location in order to make recommendations and appointments for succession planning. • To treat your team at location as you would expect to be treated. Financial Management • To assist the Cleaning Manager in ensuring that all bookwork is completed in a timely, accurate and efficient fashion and in line with our client procedures (wastage, stock, labour reports etc.) • To ensure that all standards of cleaning are established and achieved in line with location budget. • To monitor and order all necessary goods including light equipment in line with location budget. • To complete an accurate weekly stock take. Health & Safety, and the Environment: • To ensure that the location meets statutory and company requirements in Health and Safety, and environmental legislation and procedures. • To ensure all equipment is well maintained and is in good working order. • To make recommendations for renewal and replacement of equipment when required. • To ensure that all company procedures and work instructions are fully understood and practiced by all employees. • To attend all health and safety training courses as required. • To promote and encourage environmental improvement initiatives as appropriate within the business. Additional Responsibilities • To efficiently manage the lounge in the Manager’s absence • To take responsibility for contributing towards your own development with the guidance of the Cleaning Manager, attending training courses as identified. • To show commitment to company values in all aspects of your role. • To act as a positive ambassador for the business. • To attend to any reasonable request made by the client or our client Management.
Pay £8.50 per hour
Hours 37.5 per week
Shifts
Criteria Supervisor
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carpenters

13/06/2016
CSCS card, IPAF, NVQ and Commercial and Retail and experience of installing internal and external carpentry works
Pay £14.00 per hour
Hours 40 h per week
Shifts
Criteria
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Administrator

26/05/2016
This is a great job for those who like to dabble in a variety of tasks and can multi-task with ease. As an office administrator you’ll be expected to turn your hand to jobs such as: Sorting out the post Answering the phones Ordering office stationery supplies Greeting clients Typing Filing Managing diaries
Pay £8.50 per hour
Hours 23-37.5 h per week
Shifts
Criteria Administration
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Bar tender/

25/05/2016
• The candidate needs to have an excellent knowledge about alcoholic beverage (spirits, liqueurs, wines, champagnes, etc) • very good technical skills (shaker, blender, etc.) •• This is a key role and the Martini Bar
Pay £7.20 per hour
Hours 37.5 per hour
Shifts
Criteria central london
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Aircraft groomer/security agent

25/05/2016
The main purposes of the Aircraft Cleaner is to work well within a team, clean/check and restock the aircraft to the high standards required by our customers. Security check the aircraft to ensure that it is safe and secure. 1.2 Main Duties & Responsibilities of the Role  Vacuuming carpets and wiping down drop tables  Using cleaning agents to clean galleys (kitchen areas)  Removing rubbish from the aircraft and making sure that it is properly disposed of  Cleaning and restocking aircraft toilets  Placing magazine packs in seat pockets and replacing headrest covers  Security checking of the aircraft looking for suspicious packages 1.3 Personal Characteristics/Attributes • You must be able to work quickly, but thoroughly without needing constant prompting to help us cope with our very busy schedule. • You must be reliable, able to carry consumables up and down stairs and to work in confined spaces. • Able to adapt quickly and work in a busy operational environment. • Good written and verbal English language skills
Pay £7.20 per hour
Hours 37.5 per week
Shifts 4.30am - 23.00pm
Criteria
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Ramp agent Heathrow aiprort & Gatwick Airport

25/05/2016
Job Descriptions The general work responsibilities involved with a baggage handler job will include the following: Loading and unloading , lifting, driving freight between aircraft flights Checking and sorting luggage against flight lists Overseeing the transfer of luggage from the check-in area to the departure area Command baggage transportation devices Consult with warehouse staff for the storage of cargo Assist with the cleaning and de-icing of aircraft Load baggage onto conveyors for collection Ensure runways are kept clear of snow and ice during the winter months Baggage Jobs: Working Conditions and Opportunities Anybody considering a baggage job should be prepared to work flexible hours, as well as being open to the prospect of overtime. Most baggage handlers will work a 39 hour week, with individuals shifts lasting for a maximum of 12 hours. Some evenings and weekends will be necessary. In terms of finding available opportunities, it’s best to start your search right here on Airport Jobs. Organisations offering employment will include airports, airlines and groundstaff service contractors. full Uk driving licence is required for this particular role
Pay £9.55 per hour
Hours 4 days on 2 days off
Shifts 3.45am -23.00pm
Criteria
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General Operative

25/05/2016
· To provide the best possible service at all times · Minimal impact during delivery of service · Ensure high standards are achieved and maintained · Go above and beyond expectation Main duties · Sweeping of hard floors · Vacuuming carpeted areas · Emptying bins · Damp wiping walls / doors / fixtures and fittings/windows · Litter picking · Cleaning tray tables · Cleaning of Toilets Working Days - Wed, Thursday, Fri, Sat & Sun Hours Per Night - 9.5 Times: 20:30 to 06:00 Areas of work: D'Albiac House & T5 Retail Units
Pay £7.20
Hours 37.5 hours
Shifts 30am -13.30pm, 13.30pm-22.00pm
Criteria
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Baggage handler

25/05/2016
Job Title: Driver / Baggage Handler Level / Work Group: 70 Reports to: Baggage Crew Chief Hours per week: 22.5 Takes direction and instruction from: Baggage Crew Chiefs Direct Reports: N/A Location: LHR Payment : £8.20 Role Summary The post holder will be responsible for the reconciliation, loading and unloading of customer baggage in a state of the art baggage facility. The role also entails the safe transportation of customers’ baggage to and from the aircraft parking area. There is an expectation the post holder will have a general understanding of working in an airside and security restricted zone and at all times they will behave in a responsible manner in a busy, complicated and at times a noisy working environment. On a day to day basis, the post holder will take instruction from the baggage Crew Chiefs. The position is shift work based, including weekends and Bank Holidays Key Responsibilities & Accountabilities Operational •Provide a consistently high quality baggage handling service •Use a hand held security device to reconcile and load baggage into containers may be required •Use a hand held device to re-flight baggage •Drive specialised equipment to transport the baggage containers to and from the aircraft •Work closely with and take instructions from the Baggage Crew Chiefs responsible for that work area •Conduct any relevant administrative duties •Represent our company by adhering to the uniform standards and by adopting a customer focused approach at all times •Promote any and all company products and services to our customers •Complete all compulsory training by given deadlines (e.g. SAI and DG) •Promote safe working practices all times •Carry out any other reasonable duties consistent with the post Person Specification Essential •Physically fit and able to walk long distances over the course of a regular shift •Able to continually lifting baggage weighing up to 23kg over the course of a regular shift •Be able to work as part of a small team •Ba able to work effectively with minimum supervision •Be willing to work in a shift environment (including weekends and Bank Holidays) •Ability to communicate both written and verbally to a high standard •Hold a valid EU driving license is an advantage and be willing and able to pass the HAL driving test •Be willing to work in a shift environment (including weekends and Bank Holidays) •Have a well groomed appearance & adhere to the uniform standards at all times •Must be reliable and punctual •Must comply with all policies and procedures •Be able to obtain a valid Heathrow airside security pass •Hold a valid BAA airside pass, or have the ability to hold one •Completed GSAT training •Must be willing and able to successfully complete all relevant training including GSAT and relevant SABRE lessons Desirable •Basic computer knowledge •Previous airline experience Core Competences Health and Safety: The successful post holder will be responsible for ensuring Health and Safety and Compliance requirements are fully adhered to at all times and any incidents and non-compliance are reported and dealt with appropriately. Customer Focus: The post holder will need to demonstrate their commitment to providing outstanding customer service by ensuring all customer matters are dealt with in an appropriate and timely manner. The post holder must act as an ambassador for our company at all times and positively convey its values. Development of Self: The post holder must proactively seek out development opportunities for themselves to ensure standards are maintained at all times. Post holders should be open to and able to act on feedback given. Communication: The successful post holder should be able to communicate effectively, professionally and appropriately at all levels with the ability to listen effectively and ask relevant questions to clarify their understanding. Teamwork& Collaboration: The post holder must be able to work as part of a team within the department and collaborate with external contacts and other departments appropriately. The post holder must show awareness of and value a diverse workgroup. Accountability The post holder should demonstrate commitment to the job and be able to assume responsibility without instruction. The post holder should be proactive in seeking and acting on feedback to improve personal performance. Technical knowledge, application and skills The post holder should be able to demonstrate competence in all areas of Customer Services and be willing to share their knowledge to improve the performance of others.
Pay £8.29 per hour
Hours 23h per week
Shifts 430am -23.00pm
Criteria Baggage / Ramp
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Host/ Customer service agent

25/05/2016
We are looking for a daily requirement hosts who will assist our customers through the airport and check-in as well as be able to understand our operation and customer challenges. will be using a radio and maybe mobiles to communicate with gates and will allow us to improve our passenger visibility through connecting process. The hosts need to: •Good communication skills •Smile, friendly approach •Will be uniformed •Trained on what is required Shits : 07.00am -15.00pm, 10.00am -19.00pm
Pay £7.20 per hour
Hours 37.5 h per week
Shifts 07.00am -15.00pm, 10.00am -19.00pm
Criteria Customer service
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Client Manager

25/05/2016
Job Purpose The position of Client Manager holds responsibility for budget control with the ability to successfully negotiate costs to increase profit margins. In addition they are responsible for developing contracts to meet key business objectives, adhere to timescales, build an effective professional working partnership with Clients, comply with specifications and maintain a reputation to exceed in the delivery of excellent customer services to ensure contract retention. The post holder will manage, motivate and train staff to ensure competency of tasks and adherence to company and legislative policy and procedures. Education Requirements A sound educational background is required. Suitable and relevant qualifications to the industry would be advantageous. Experience Requirements A practical experience at managerial level, preferably in the cleaning or similar manpower intensive service industry. Principle Duties and Responsibilities • To understand and manage Clients’ expectations within the boundaries of the contract and ensure that the service delivered and management information required by the Client is provided within timelines agreed as per the contract and/or our operating practices. • Develop and maintain effective client relationships ensuring that regular liaison is maintained Throughout the customer Decision Making Unit (DMU) and that standards audits, KPI’s, SLA’s and management reports reflect the standard of service to their optimum and in line with customer expectation. Building an account management role to gain a full understanding of the client expectations, wants and future development requirements so that Facilicom can produce service offers to meet them • Develop and maintain an effective operational contract management, ensuring compliance with all operational KPI’s, reviewing activity on all contracts regularly and promoting innovation/best practice and service development to deliver best value and generate customer loyalty • To be responsible for ensuring that all Company KPI targets are adhered to in order that consistent standards across the business are delivered. • Ensure that an understanding of customer KPI / SLA requirements are known so that accurate information can be provided to deliver customer reports. • To ensure you know and meet with the Decision Making Unit (DMU) of any contract as required or scheduled by the Regional Director • To ensure service requirements are adhered to as per schedules set by Line Manager including the quality of standards produced and overall customer satisfaction. • To ensure that profit and loss targets for each area are delivered through the control of all budgets including wage to charge, materials, and maintenance of equipment. • To know and understand the Company values and ethos to ensure that this is disseminated throughout the business. • To ensure that time sheets and other financial documentation are accurate and processed within the required timescales. • To process variation sales sheets on time, while monitoring cost/profit centres and taking action as necessary (with the approval of the Line Manager). • To ensure that training targets are met and the relevant forms are completed and submitted for all sites within the specified remit to allow the delivery of contract service requirements and potential one off income within the business needs of the contracts and area under his responsibility • Ensure the purchase and maintenance of approved cleaning equipment, in conjunction with the Regional Director and contract budgets to meet the needs of the business within his area of responsibility • To bring all reports of customer dissatisfaction to the attention of the Line Manager and agree actions. • To manage direct reports, i.e. Area Supervisors and Mobiles, to ensure that cleaning operatives have the tools, training and ability to complete the tasks being asked of them. • To ensure, that the recruitment of employees, including all necessary induction and skills training, and any necessary administrative procedures are completed within required timescales, to meet the business needs of the contracts and area under his responsibility • To ensure a thorough investigation or all accidents/ incidents, grievance and disciplinary issues in line with Company procedures with the ability to institute further action if required in line with company procedures as directed by the Regional Director and HR implementing corrective action and training where needed. • Manage operational activities to ensure they meet with company and legislative requirements for Health and Safety, quality management, environmental issues and general duty of care. • Specialist projects as agreed with Operations Director to support the needs of the Organisation. • Compliance to company policy, procedures & management reporting timetable. This is not intended to be a full definition of duties and staff will be expected to perform such other duties as may be necessary from time to time to ensure growth and profitability of the company. Responsible to: Regional Director Responsible for: Service Delivery Managers, Mobile Operatives, Site Managers, Site Supervisors and Cleaning Operatives Principle Contacts Internal staff, Managers and Directors External Clients, training providers, job applicants Performance Measures • The maintenance of deadlines for completion of various administrative duties • The quality and accuracy of information and data provided • The level of satisfaction of customers and retention for whom the post holder is responsible • The profitability of the contracts under the post holder’s control
Pay 28K-25K
Hours 37.5 hours per week
Shifts
Criteria Management
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