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Kitchen Porter

13/05/2015
Training Porvided. Our client based at Heathrow Airport and require a kitchen assistant to work in a lounge. We need flexible people that live whithin close proximity to Heathrow Airport.
Pay £7.50 per hour
Hours 37.5 hours per week
Shifts 4.30am - 23.00pm
Criteria
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Ramp Coordinator

17/03/2015
Skills /qualities required: • Motivation • Ability to work under pressure and to deadlines • Ability to work under your own initiative, as well as part of a team • Full knowledge and training of ALL ramp equipment • Full knowledge and training of Headset procedures • Excellent communication skills • Excellent time management skills • Knowledge of Airport procedure Hours: Full time 37.5 hrs a week. Shift Work Key Responsibilities: • Supervise staff in safety and performance • Liase with customer airline representatives • Liase with other department representatives • Perform duties on both ramp and spur Skills/qualities required: • Compliant with BRS System • Competent with the use of the BRS gun
Pay negotiable
Hours 37.5h per week
Shifts 4days on 2 days off
Criteria
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Ramp Agent

13/03/2015
This position involves working on the baggage belts and working on the Ramp, involves lifting loading and driving. Is a very physically demanding role; involving heavy lifting. Working on the belt, will entail loading baggage onto carts and scanning the bags as they come down the chutes after being checked in. Your responsibility is to ensure that all bags are loaded correctly and quickly and scanned properly. Working on the Ramp, you will be loading bags onto the ramp and into the hold of the aircraft, roping off the engines, directing traffic, ensuring all doors are secured, attaching stairs, operate other ground machinery as required, and prepare for aircraft arrival and departure. Candidate - Candidates must be physically fit and able to work in a physically demanding environment, as heavy lifting is involved. we will require a full driving licence for this particular role and minimum of 3 years driving in UK. You will be expected to carry out demanding tasks within a fast paced environment, working outdoors in all types of weather conditions.
Pay £7.20 per hour
Hours 18-23 hours per week
Shifts 4.30am- 23.00pm
Criteria
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Push Back Operator

13/03/2015
As the Push back Operator (Airside Operator ) you will be responsible for: •Performing gate push back and towing of modern aircraft •Identifying the different types of tow bars and the associated connection/disconnection. •Identifying various permitted tow angles of different aircraft types and the instructions related to the push back limitations •Providing and operating different types of Ground Support Equipment to Operating Airlines •Strict compliance with all relevant company Standard Operating Procedures, Work Instructions, and Airport Authority Standards and Regulatory requirements. •Basic safety awareness related to aircraft push back operation and the hazards related to the same, take responsibility for individual safety and security issues and perform directed health and safety activities and checks. Skills Must have a minimum of 2 years experience driving equipment such as Tractor, Passenger Steps, Bridge, ACU, GPU, Toilet and Water Bowser out of which 1 year should be of operating a PBT (Pushback Tractor) or a TBL (Towbar Less Tractor). Other : •Must have a training certificate on Pushback Operation
Pay competitive
Hours 4.30am -23.00pm
Shifts 37.5h per week
Criteria Drving
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Customer Care Agent at Gatwick Airport

11/03/2015
Completing the Daily Equipment Check Sheet, to maintain the operational reliability of the equipment, reporting where necessary, any equipment defects in line with the Equipment Inspection procedure Deliver or collect the special assistance passengers at the aircraft door and assist with the transfer into their seat or wheelchair through safe manual handling techniques. Being professional, polite and courteous at all times. Carry out CCA duties as directed by Movement Control. Escorting arriving and departing special assistance passengers (along with accompanying family as necessary) through the airport either on foot, by wheelchair or electric buggy as depicted by their ticket categorisation. Providing assistance with baggage. Ensuring that wheelchairs and buggies are clean and tidy at all times Ensure that Movement Control is updated on progress by use of IT handsets and radios Ensure that all necessary paperwork is completed legibly and submitted in a timely manner Any additional reasonable duties as assigned by operational management To complete each task efficiently and following procedures, meeting and exceeding company standards Ensure that passengers receive the highest standards of service by ensuring they are moved safely and efficiently through the airport Comply with health and Safety procedures for manual handling and driving, reporting any Heath and Safety issues to Movement Control or Team Leaders for action All steps with IT handsets are to be followed to capture relevant SLA required information You must be able to understand English language to adhere to company notices, staff briefings and individual instructions provided to you, which will affect your working duties. Basic IT skills desired. No formal qualifications are required. 2.2 Professional Qualifications Full UK Driving license essential. 2.3 Experience Previous Airline &/or Airport experience is desired although not essential as full training will be provided. Previous customer service experience is desired although not essential as training will be provided. 2.4 Personal Characteristics/Attributes Self-motivated and reliable with a conscientious approach to the Safety and Security aspects of your role. Focused on achieving the tasks in-hand you will support Team goals. Flexible approach to work and able to work efficiently and thoroughly with minimal supervision. Able to cope with a pressured environment. Excellent time keeping and high standards of personal grooming Excellent communication skills with an empathic nature Must be able to lift passengers in accordance with manual handling guidelines
Pay £7.13
Hours 37.5hours per week
Shifts 5on 3off Early and late shifts (0500-1500 0500-1400 0500-1300 13
Criteria
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Ticketing agent

11/03/2015
Role Summary In addition to providing excellent customer service to our customer airlines and their passengers, Ticket Agent will be expected to have an understanding of all areas of customer service and be able to handle ticketing queries effectively. Knowledge of Amadeus or Sabre system will be advantage. All applicants should be aware that this is a part-time position, There are set shift patterns which will be determined by the contract. Key Responsibilities & Accountabilities Operational - To deliver consistently high quality customer service ensuring a seamless experience at all contact points - To issue MCO’s and excess baggage coupons - To issue tickets for same day travel - To revalidate and reissue tickets - To assist with cancellations by rebooking flights and/or hotels - To rebook late inbound passengers - To issue denied boarding compensation when appropriate and in line with the customer airlines policies - To print daily and monthly sales reports - To liaise closely with the customer airline representatives and the town office reservation agents - To bank all monies at the end of the day - To prepare paperwork in advance for the day ahead - To perform a wide range of airport related duties, including but not exclusive to supporting the daily operation e.g Check-in, Gates, Transfer desk and flight Arrivals - To conduct relevant administrative duties relating to pre-flight and post-flight departure - To handle transactions which involve the exchange of cash and processing of credit card payments - To represent to our client by adhering to the uniform standards and by adopting a customer focused approach at all times - To adhere to and promote safe working practices all times - To carry out any other reasonable duties consistent with the post
Pay negotiable
Hours 25 hours per week
Shifts 4.30am- 23.00pm
Criteria
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premium lounge food and beverage agent

11/03/2015
Premium Lounge Food and Beverage Service Agent Reports to: FOH supervisor Department: Premium Lounge/ Location: LHR 1. JOB PURPOSE To deliver exceptional product and service in all areas of the Food and beverage operation Ensure efficient and professional processing of passenger requirements To understand and demonstrate at all times the importance of upholding the highest personal and professional standard and to have positive and passionate attitude towards our customers Job Description: � Perform daily shift requirements as per standard operating procedures in all areas of the food and beverage areas � Ensure highest level of product knowledge is maintained and communicated to passengers during service � Ensure visual appearance of the Food and Beverage areas are of the highest standard by observing and reporting any serviceability of equipment, furniture or fittings. � Cooperate with and respect all staff members in order to contribute to a collaborative team environment Safety and Security account abilities: � Ensure the safety and security of passengers and team fellow staff members is consistently to the highest standard � Ensure exceptional standards in hygiene and cleanliness are maintained at all times Administrative account abilities: � Follow standard company and Premium Terminal internal policies and procedures KEY PERFORMANCE INDICATORS � Achieve High Standards � Exceptional standards in hygiene and cleanliness . JOB DIMENSIONS: � All functions within the responsibility of the food and Beverage unit, providing assistance to other units within the Premium Lounges where applicable and when requested 6.QUALIFICATIONS, EXPERIENCE, & SKILLS: . � High level English communication skills � Fluency in other languages is an advantage Job Specific Skills: � Knowledge of 5 star service techniques an advantage � Basic computer skills an advantage .
Pay 9.00per hour
Hours 37.5 hours per week
Shifts 4.30am-22.00pm
Criteria
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warehouse lead agent

11/03/2015
Key Responsibilities include: • Effective supervision of warehouse staff • Processing arrival and departure documentation, ensuring compliance with worldwide legislation and law. • Perform manual and mechanized ‘build and break’ activities within a warehouse environment. • Conformance checks, including bond checking, inventory control, service recovery and query resolution. • Perform security screening including x-ray and hand search as trained and as required by DfT • Loading and unloading of cargo received for import and export • Undertake driving duties if required by the operation and within legal compliance • Help to maintain a clean and tidy environment for working within the warehouse This is not an exhaustive list of responsibilities and you may be required to complete any other reasonable tasks when required. Key Skills Required: • Manual dexterity. • Physical fitness. • Hand-eye coordination. • Numerate and literate. • Computer awareness and literacy. • Ability to work under pressure. • Ability to accept responsibility. • Full driving license. • Good communication Knowledge: • Manual handling and safe practice. • Health & Safety legislation. • Dangerous goods acceptance and handling. • Pallet build processes. • General cargo legislation awareness • Hazard spotting. • General Customs bond awareness previous
Pay 30K
Hours 4,30am -23.00pm
Shifts 4days on 2 days off
Criteria permanent
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Aircraft groomer/security agent

11/03/2015
The main purposes of the Aircraft Cleaner is to work well within a team, clean/check and restock the aircraft to the high standards required by our customers. Security check the aircraft to ensure that it is safe and secure. 1.2 Main Duties & Responsibilities of the Role  Vacuuming carpets and wiping down drop tables  Using cleaning agents to clean galleys (kitchen areas)  Removing rubbish from the aircraft and making sure that it is properly disposed of  Cleaning and restocking aircraft toilets  Placing magazine packs in seat pockets and replacing headrest covers  Security checking of the aircraft looking for suspicious packages 1.3 Personal Characteristics/Attributes • You must be able to work quickly, but thoroughly without needing constant prompting to help us cope with our very busy schedule. • You must be reliable, able to carry consumables up and down stairs and to work in confined spaces. • Able to adapt quickly and work in a busy operational environment. • Good written and verbal English language skills
Pay £6.50 per hour
Hours 37.5 per week
Shifts 4.30am - 23.00pm
Criteria
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cocktail mixologist

11/03/2015
• Well groomed and confident • Full traceable 5 year work and resident history essential for security airport clearance • 5 days on , two days off • Commutable living distance with some shift starts @ 04H30 Intermediate wine knowledge essential Mixologist – skills required: - Strong cocktail knowledge - Outgoing personality - Positive approach to new ideas and trends - Able to approach high profile passengers - Excellent communication skills - Real team player Mixologist – responsibilities: - Set up bar menu - Set up cocktail promotions - Develop the Martini bar - Implement new ideas, trends and drinks - Staff training - H&S maintenance
Pay £9.00
Hours 37/5h
Shifts 4.30am - 23.00pm
Criteria
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